Contact/Billing Support

Please fill in the following form:

Your contact info:
Username
Email Address
Subject


Problems adding funds:
error recieved "you have tried too many times"

Cause:
You may have reached your spending limit.
solution: wait 30 days from the 1st transaction to add funds again. Or contact us with the form above for other options.

You may have entered incorrect info too many times.
solution: wait at least 48hrs before trying again. If you try too soon, the system will add another 24hrs on top of the 48hrs.

Bank denied your credit card.
solution: contact your bank to find out if your card was blocked due to anti-fraud protection.

Cancel Subscription.
solution: visit www.ccbill.com

CCBill Support: www.ccbill.com
Epoch Support: www.epoch.com